Booking terms and conditions
It is good to know what the booking terms and conditions are, before you make your booking. This to avoid surprises.
How to Book
The easiest way to book is to fill out the online booking form. But you can also send us a message by e-mail. Or just give us a ring. Your booking will be irrevocable as soon as we send you the booking confirmation.
Conditions of Payment
After receiving our booking confirmation, kindly transfer 35% down payment per person as soon as possible. The remaining sum is due not later than six weeks before the start date of your cycling holiday as stated in the booking.
Your Changes to Arrangements
Should you wish to make changes to your booking, this will be possible up to 14 days before the start of the holiday (if the hotels are still able to accept the changes). We charge € 27,00 per booking for processing the change, irrespective of the number of participants.
Cancellation until the 42th day (exclusive) before the day of departure: deposit
cancellation from the 42th day (inclusive) until the 28th day (exclusive) before the departure: 35% of the full amount
cancellation from the 28th day (inclusive) until the 21th day (exclusive) before the departure: 40% of the full amount
cancellation from the 21th day (inclusive) until the 14th day (exclusive) before the departure: 50% of the full amount
cancellation from the 14th day (inclusive) until the 5th day (exclusive) before the departure: 75% of the full amount
cancellation from the 5th day (inclusive) to the departure: 90% of the full amount
Cancellation on the day of departure or later: the full amount
In the event of no-show, the full travel price is due.
The day of arrival counts as the start of the journey. Nothing will be reimbursed for services not used (e.g. when the trip is canceled).
Liability: Happy Cycling Holiday is liable for conscientious travel preparation and processing. We make a careful selection of the various other service providers (such as bike rental companies, partners, hoteliers, etc.) At the same time, we act as intermediaries between the travelers and the service providers. We only assume limited liability for the fulfillment by these companies. Liability remains limited to direct damage.
Changes to the Route
If, due to unforeseen circumstances, we are forced to deviate from the published route descriptions, participants will be informed as soon as possible.
You take part in the tours at your own risk. (We therefore recommend that you take out travel insurance.) The participant is responsible for compliance with the road traffic regulations, as well as for damage that he inflicts to himself or others. The traveler is obliged to take reasonable steps to keep any damage to a minimum. Services that are not used are generally not reimbursed. Each customer is responsible for compliance with all passports, visas, customs and health regulations. We reserve the right to cancel a trip (at least 14 days before the start of the trip). In this case, we will inform you immediately and refund the payments made.
Prices are per person, unless otherwise specified, and based on two (or more) adults sharing a room.
If you are travelling alone, we will calculate a surcharge that takes into account the additional costs for the single room.
The ANVR's General Travel Conditions apply to all agreements on our trips that we offer in this program. You can find here: https://www.anvr.nl/English/travel-booking-terms-conditions.aspx
More information on ANVR:https://www.anvr.nl/English/about-the-anvr.aspx
Guarantee fund SGR
Eigen-wijze Reizen/Happy Cycling Holidays (Chamber of Commerce registration number 06053735) is a registered participant of SGR. You can verify this on www.sgr.nl. Holidays listed on this website are covered by SGR’s guarantee, within the terms of the SGR guarantee scheme. Under SGR’s guarantee, consumers shall have their prepaid travel sum refunded if their counterparty is unable to fulfil its contractual obligations due to financial inability. Insofar as the agreement includes the transport and the destination has already been reached, the return trip will be arranged.
From February 1st 2021, you, as a traveler, pay the mandatory contribution of € 5,00 per person. This contribution does not apply to children up to 2 years old. No contribution has to be paid for bookings of less than € 150 per person and individual flight tickets.
Your wishes come first
Your wishes are very important to us. Do you want to travel on other days or extend your holiday with extra days? Our employees are are happy to inform you about the possibilities. Please contact us by phone or email.